• Fair and ethical business practices
  • Consumer Responsibility
  • Mediation
  • Education
  • Counseling
  • Building bridges of trust and collaboration between businesses and consumers

FAQ

Frequently Asked Questions

What should I know about the Medicare Prescription Drug Coverage?
Maine Health and Human Services Office of Elder Services
Official U.S. Government Site for People with Medicare
How do I know if a charity is worthy of my donation?
Give.org evaluates 500 charities nationwide
CharityNavigator.org profiles 5000 large US charities
Guidestar.org allows viewing of the tax returns of 350,000 charities
How do I know if a product is subject to recall?
Consumer Product Safety Commission
Are there state or national agencies that can provide a wide range of information?
USA Services: Helping Agencies Serve Citizens
National Consumer League
Federal Citizen Information Center of the U.S. General Services Administration
Consumer Action Website
Maine Online Services
Are work-at-home schemes ever profitable?
Federal Trade Commission and Business Opportunity
US Postal Inspectors Warning
Is there a place to check the validity of e-mail spam and hoaxes or virus and worm threats?
CDC Health Related Hoaxes
FBI Investigative Programs-Cyber Investigations
Department of Energy: Protecting Your Computer
What do Maine's Implied Warranty Laws Provide?
Maine Implied Warranty Laws
What are the safety considerations when shopping on-line? What about on-line auctions?
Federal Trade Commission: Shop Online Safely
Consumer Product Safety Commission's Operation SOS
Internet Auctions: A Guide for Buyers and Sellers
My new or used vehicle doesn't run properly. Do I have any recourse?
Lemon Law
Consumer Rights When Buying a New Car
Consumer Rights When Buying a Used Vehicle
Nat'l Highway Safety Commission Office of Defects Investigation
Is identity theft a risk I should worry about?
This FTC website is a one-stop national resource to learn about the crime of identity theft
DOJ Identity Theft and Fraud
Take Charge: Fighting Back Against Identity Theft
Where can I get a free credit report?
Your Access to Free Credit Reports
Maine Consumer Credit Regulation
Is there information about home heating and energy conservation?
Consumer Home Heating Rights
Bundle up
Maine Community Action
Do you have any advice when dealing with contractors?
Consumer Rights When Constructing Or Repairing Your Home
Attorney General's Model Home Construction Or Repair Contract

Additional Maine Consumer Protection information is found in the Consumer Law Guide from the Office of the Maine Attorney General.